Establishing New Natural Gas Service

Looking to start, switch, or end your service?

Establishing New Service

*We are unable to establish service online at this time. Please contact our office via phone 615.441.2830 or send us your request through the ‘Get in Touch’ form at the bottom of the page and someone will reach out to you as soon as possible.

A credit history is requested through Online Utility Exchange and/or previous gas service history with Greater Dickson Gas Authority prior to connection of gas service. The deposit amount is based on the credit score of each customer. Any customer requesting that a credit history report not be used will be charged the maximum deposit for each service. All deposits will be refunded to the customer upon termination of the service and complete settlement of all billings.

Greater Dickson Gas Authority Meter Deposits

Customers must make a formal application for either original or additional gas service at the office of the Gas Authority. A formal application must be duly approved before any connection or meter installation work order is performed. A security deposit is required for all customers and is based on the following criteria:

Residential and Small Commercial with Good Credit Rating $50.00
Residential and Small Commercial with Marginal Credit Rating $125.00
Residential and Small Commercial with Low Credit Rating $250.00
Commercial – (existing accounts requiring a meter larger than a 275 cubic foot per hour capacity) is 1½ times highest monthly bill not to exceed $1000.00
Commercial – (new Locations requiring a meter larger than a 275 cubic foot per hour capacity) is 1½ times the highest estimated monthly bill not to exceed $1000.00

Cost of New Service

$200.00 for the first 150 feet then .70 cent per foot thereafter.

If you would like more information about our Natural Gas services, please complete the information below and submit it to us so we can contact you.

Gas Service Contract Terms and Conditions

Each prospective customer desiring gas service will be required to sign the Authority’s standard form of contract before service is supplied. The use of gas service by a customer shall impliedly bind the customer by the terms of the applicable standard contract form, even though not actually signed.
As a condition precedent to the rendition of any service, the furnishing of which requires an investment by the Authority, the Authority shall have the right to require an applicant for service to sign a minimum bill contract in such amount and for such period of time as is reasonably necessary to support said investment.

If for any reason, customer, after signing contract for gas service, does not take the service by reason of not occupying premises or otherwise, the Authority may, at its option, require the customer to reimburse for the expense incurred by reason of its endeavor to furnish said service.

The receipt by the Authority of a prospective customer’s application for service, regardless of whether or not accompanied by a deposit, shall not obligate the Authority to render the service for which applied. If the service applied for cannot be supplied in accordance with the Authority’s rules, regulations, and general practice, the liability of the Authority to the applicant for such service shall be limited to the return of any deposit made with the Authority by such applicant.

Meter Deposit

The customer when called upon by the Authority shall deposit with it the amounts shown above as continuing security for the performance of the obligations contracted for by the customer, and failure to make such deposit upon demand of the Authority will give the Authority the right to declare the contract forfeited and to refuse or to discontinue service.

Main Extensions

For residential and small commercial customers, usual and ordinary extensions, additions, and improvements to the Authority’s gas system required to furnish gas service to residential and small commercial customers will be installed without cost to the customers, provided that the extensions or improvements required shall be installed only in streets, alleys, or other ways dedicated to public use or in easements acceptable to the Authority and provided that the proposed main extension does not exceed four hundred (400) feet per customer.

Get in Touch

If you would like more information about our Natural Gas services, please complete the information below and submit to us so we can contact you. Thank you!