605 East Walnut Street Dickson, Tennessee 37055615-441-2830 or EMERGENCY - 24 Hours: 615-441-2830 and press 3Monday thru Friday 7:30am – 4:30pm

Current Job Listings:

 

Our future satellite office in Montgomery County has two (2) positions open below.  These positions will be full time in Montgomery County when our satellite office opens within the next 12 months or so.


Send your resume’ to adaniel@gdga.com.  Please no inquiries in person or by phone.
     

CUSTOMER SERVICE REPRESENTATIVE I

FUNCTION:         Greets customers to accept direct payment for gas services and insures proper credit.
Serves as the point of contact for service requests that are made in person.
Acts as the Authority’s representative for solutions to customer requests.

REQUIREMENTS:

PREFERRED EDUCATION AND EXPERIENCE:

High School Diploma and excellent communication skills, work experience should include knowledge of computers and ability to accurately and quickly make change.
Must be able to work in a fast paced environment while maintaining a professional image at all times to the public.

 PHYSICAL:

The ability to use a computer keyboard effectively and efficiently.

The ability to safely operate a standard equipped GDGA motor vehicle.

The ability to orally communicate by phone and person to person.

The ability to see/read money and/or other printed material.

Ambulatory.

 ENVIRONMENT:  Indoor Office Conditions

DRIVING:    Valid Tennessee Class “D” license.

Remarks:  In addition to the above qualifications all employees must meet the 

                                   qualifications and requirements pertaining to all jobs.

DUTIES INCLUDE:

Greets customers in a friendly manner.

Accepts payments from customers for utility bills and insures that proper credit is received.

Performs cashiering function with a high degree of accuracy.

Balances cash drawer as per established standards.

Balances night drop

Receives service requests and prepares service order and dispatches to customer service

representative.

Answers customer inquiries and problems concerning billing.

Processes mail, collections from other utilities and pay stations.

Maintains a neat personal appearance and continuously strives to promote improved

customer, employee and public relations.

Performs any and all other duties assigned by authorized personnel.

* This job description is not a complete statement of all the duties which go with this job, it contains only the main functions that are related to this job.

 

 

GDGA is an EOE.

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