605 East Walnut Street Dickson, Tennessee 37055615-441-2830 or EMERGENCY - 24 Hours: 615-441-2830 and press 3Monday thru Friday 7:30am – 4:30pm

Establishing New Natural Gas Service

A credit history is requested through OnLine Utility Exchange and/or previous gas service history with Greater Dickson Gas Authority prior to connection of gas service. The deposit amount is based on the credit score of each customer. Any customer requesting that a credit history report not be used will be charged the maximum deposit for each service. All deposits will be refunded to the customer upon termination of the service and complete settlement of all billings.

Greater Dickson Gas Authority Meter Deposits

Customers must make a formal application for either original or additional gas service at the office of the  Gas Authority.  A formal application must be duly approved before any connection or meter installation work order is performed.  A security deposit is required for all customers and is based on the following criteria:

Residential and Small Commercial with Good Credit Rating $50.00

Residential and Small Commercial with Marginal Credit Rating $125.00

Residential and Small Commercial with Low Credit Rating $250.00

Commercial – (existing accounts requiring a meter larger than a 275 cubic foot per hour capacity) is 1½ times highest monthly bill not to exceed $1000.00

Commercial – (new Locations requiring a meter larger than a 275 cubic foot per hour capacity) is 1½ times the highest estimated monthly bill not to exceed $1000.00

Each prospective customer desiring gas service will be required to sign the Authority’s standard form of contract before service is supplied.  The use of gas service by a customer shall impliedly bind the customer by the terms of the applicable standard contract form, even though not actually signed.

As a condition precedent to the rendition of any service, the furnishing of which requires an investment by the Authority, the Authority shall have the right to require an applicant for service to sign a minimum bill contract in such amount and for such period of time as is reasonably necessary to support said investment.

If for any reason, customer, after signing contract for gas service, does not take the service by reason of not occupying premises or otherwise, the Authority may, at its option, require the customer to reimburse for the expense incurred by reason of its endeavor to furnish said service.

The receipt by the Authority of a prospective customer’s application for service, regardless of whether or not accompanied by a deposit, shall not obligate the Authority to render the service for which applied.  If the service applied for cannot be supplied in accordance with the Authority’s rules, regulations, and general practice, the liability of the Authority to the applicant for such service shall be limited to the return of any deposit made with the Authority by such applicant.

Meter Deposit

The customer when called upon by the Authority shall deposit with it the amounts shown above as continuing security for the performance of the obligations contracted for by the customer, and failure to make such deposit upon demand of the Authority will give the Authority the right to declare the contract forfeited and to refuse or to discontinue service. 

Main Extensions

For residential and small commercial customers, usual and ordinary extensions, additions, and improvements to the Authority’s gas system required to furnish gas service to residential and small commercial customers will be installed without cost to the customers, provided that the extensions or improvements required shall be installed only in streets, alleys, or other ways dedicated to public use or in easements acceptable to the Authority and provided that the proposed main extension does not exceed four hundred (400) feet per customer.

If a customer requires a main extension in excess of four hundred (400) feet, the customer shall be billed the cost of the material.  The Authority reserves the right to determine the size of all mains when such mains are to be extended.  When the extension of a main in excess of two (2) inches in diameter exceeds four hundred (400) feet, the Authority will pay the difference between the cost of the two (2) inch main and the cost of the main to be installed.

On the first day of January of each year for five (5) years after completion of such main extension, the Authority shall make reimbursements to the original applicants of an amount equal to the cost of four hundred (400) feet of material for each additional customer acquired during the past twelve (12) months.  In no event shall the total amount paid for reimbursement exceed the amount paid by the original customer for material cost.

All extensions shall become the property of the Authority, as they are made, even though all or some part of the cost thereof is paid by parties other than the Authority

Cost of New Service

A.  Heating Only Customers:     The customer will be required to pay a connection charge of one hundred dollars ($100.00).  After the connection charge is paid, the Authority will extend a service line one hundred (100) feet at its own expense.  For service lines in excess of one hundred (100) feet, the customer will be charged thirty cents ($.30) per foot for each foot in excess of one hundred (100) feet.

B.  Heating & Water Heating Customers (with initial installation).     No connection charge will be required from the customer.  The Authority will extend a service line one hundred (100) feet at its own expense.  For service line extensions in excess of one hundred (100) feet, the customer will be charged thirty cents ($.30) per foot for each foot in excess of one hundred (100) feet.  Heating and water heater must be connected within sixty (60) days from the meter set date. 

C.  Heating, Water Heating, and other gas appliance customers (with initial installation).  The Authority will extend a service line one hundred (100) feet at its own expense.  For each gas appliance in addition to heating and water heater, the Authority will extend a service line an additional 50 feet for each appliance at its own expense.  The customer will not be required to pay a connection charge, but will be required to pay thirty cents ($.30) per foot for that portion of the extension in excess of the length allowed by this rule.  Heating, water heating, and other appliances must be connected sixty (60) days from the meter set date.

If you would like more information about our Natural Gas services, please complete the information below and submit to us so we can contact you.  Thank you!

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